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Online Shop FAQ

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Online Shop FAQ2021-12-25T09:28:30+00:00
What should I do if the payment is not accepted?2021-12-25T09:26:17+00:00
Can I use pro-forma invoice?2021-12-25T09:25:44+00:00
Do you offer loyalty points or reward points, gift certificates, etc.?2021-12-25T09:24:36+00:00
If you accept bank transfer, how long do customers have to make the payment before their order is cancelled and items returned to stock?2021-12-25T09:23:50+00:00
What payment methods do you accept?2021-12-25T09:23:19+00:00
How do you price your postage?2021-12-25T09:22:26+00:00
Do you ship packages internationally?2021-12-25T09:21:45+00:00
Where are your packages shipped from?2021-12-25T09:20:50+00:00
To where do you ship? How long does it take you to process an order before it is dispatched?2021-12-25T09:20:22+00:00
Do you allow refunds for a change of mind? If so, how long do customers have to contact you?2021-12-25T09:19:37+00:00
Do you accept returns/exchanges over and above what customers are entitled to by law (i.e., a replacement/repair for a minor fault or refund for a major fault)?2021-12-25T09:19:08+00:00
Where do we operate from?2021-12-25T09:18:00+00:00

Our main factory is in Lorestan, Iran and our sales department operates in Tehran

What makes us different from our competitors?2021-12-25T09:16:33+00:00
How Long have we been in this business?2021-12-25T09:15:25+00:00

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